United Overseas Bank

UOB is a leading bank in Asia, hosting a global network of more than 500 offices in Asia Pacific, Europe and North America.

The Requirements

UOB has regular translation requirements for the conversion of Traditional Chinese language financial commentaries into English. Due to the short turnaround times required, this work was predominantly being managed by in-house translators. With a growing workload, UOB sought a cost-effective solution that did not compromise the return time or quality.

The Solution

MYL’s AI Translation service was the ideal solution to this challenge. Using UOB’s previously translated content, MYL customised an AI translation engine to their exact specifications. MYL’s AI engine was able to immediately produce high-quality output that required minimal post-editing. As a result, MYL was able to deliver on challenging return times of under three hours, while maintaining a low pay per use rate that made the decision to outsource this task an easy one.

As an added benefit, UOB had some translation tasks that had to be completed overnight in Asia for publication the following morning. This was a task that previously could not be managed by their in-house translation team. By sourcing a translator who was available in the evening and leveraging MYL’s AI⁺ Language Platform for submission and delivery, MYL was able to open up a whole new scope of services for existing and prospective UOB clients.